Ticket office
Opening Days and Hours
HZERO. L’impresa ferroviaria in miniatura
Piazza degli Ottaviani 2, Firenze, Italy
Open on Monday, Wednesday, Thursday, Friday, Saturday, Sunday: from 10 AM to 7 PM
Closed on Tuesday
Last admission at 6 PM
Getting here
Walking:
7 minutes from Santa Maria Novella railway station
7 minutes from Piazza del Duomo
10 minutes from Piazza della Signoria
City Bus:
Line 6
Line 11
Tickets
Standard ticket € 12
Children (4-13 years old) € 6
Reduced ticket € 8
14-18 years old
over 65 years old
Italian Touring Club members and tour leader
Rinascente: Holders Rinascente Card, International Visitors, employees
Ferragamo Museum: ticket holders
Museum Pietrarsa: ticket holders
Free Entrance
children under 4 years old
visitors with disabilities and carers
Museum ticket holders Pietrarsa purchased the same day of the visit of HZERO
Further information and requests concerning reservations and tickets:
biglietteria.hzero@operalaboratori.com
Call Center: +39 055 2989830 (open every day from 9AM to 6PM)
Opera Your preview Via Por Santa Maria 13r, Firenze 055/2670737 (open every day from 10AM to 6PM)
Contact us
For any further information concerning your visit or the museum program::
Instagram: @hzero_museum
Press Area
For any press material or request:
PCM Studio di Paola C. Manfredi
www.paolamanfredi.com | press@paolamanfredi.com
Services
Wardrobe
There is a free wardrobe service available for visitors to store bags and backpacks in special lockers with key.
Bookshop
The Museum includes a special bookshop providing a selection of books, merchandising and toys related to the world of trains.
Restrooms
Restrooms reserved to visitors with motor disabilities are located at the ground floor. Two other restrooms are available on the first floor.
Changing Table
A releasable changing table is available at the first ground restrooms.
Guided Tours
It is possible to organize guided tour inside the Museum, by contacting the Info Point at least 24 hours before the visit.
Family Activities
HZERO offers a selection of activities and labs conceived for families with children of varios age range. Further information here.
Accessibility
The access ramp is located at the Museum entrance on the left. An elevator is available to access the first floor from the model railway hall.
An electric wheelchair with a raised seat of 30 cm is available to the public.
Pets
Pets, even of small size, are not allowed inside the Museum space, apart from the guide dogs assisting the visually impaired visitors.
Food and beverages
It is not allowed to introduce food and beverages inside the Museum spaces.